Policy

Delivery Policy
1- We will deliver your orders in Kuwait through the company's fleet, and from time to time we will use specialized companies to deliver those orders. 2- Orders will be delivered according to the delivery method you choose. At Jam3eia.com, we provide two shipping methods, which are immediate delivery within 3 hours and delivery at the specific times that you choose during the purchase process. 3- If you are not at the specified address, we will deliver the order to any person present at this address and sign it on the invoice electronically or on the invoice copy. 4- If the address specified by you has been reached and we cannot deliver the order, please contact the customer service to set another date for the delivery of the order. The company is not responsible for any order that has not been delivered within a month from the date of the order.
Delivery and return policy
Dear Customer, We at jm3eia.com E-Commerce believe that customer service is the cornerstone of our whole business. We do our best to avoid any issues that may arise during your shopping experience with us, which is why we make sure that all of our policies are transparent and simple, and if you need any clarification please feel free to contact us directly.
Exchange or return policy
1- You have the right to exchange or return the goods purchased from jm3eia.com Association within 15 days from the date of purchase if the following conditions are met: 1- That the goods to be returned or exchanged have a manufacturing defect that cannot be repaired without compromising the quality of the goods, or the goods are fraudulent, counterfeit, defective, or do not conform to the specifications mentioned on the Jam3eia.com website. 2- The goods must be in carton and in the same condition at the time of purchase, with all accessories 3- The merchandise must be in good condition and displayable (except for the merchandise in which a manufacturing defect was found, fraudulent or counterfeit). 4- Food items (unless they have expired at the time of delivery) and personal products (including but not limited to hair removal machines, razors, hygiene products, toothbrushes, hair dryers, etc.) are not eligible for returns or exchanges. 2- You have the right, dear customer, to receive the price of the goods that were returned in the same way that it was paid 3- You have the right, dear customer, to receive the price of the goods that have been fully returned, and you will not deduct any kind of fees such as visa card fees, Knet card fees, or the like from the refund amount. 4- You have the right to receive the price of the returned goods within ten days from the date of accepting the return of the goods 5- You have the right, dear customer, to replace the purchased goods within 14 days from the date of purchase, provided that the goods are in the original, unused packaging and with all its accessories.
How can you contact us?
You can contact us by calling: 22274222 or via live chat within the application You can also write to us at complain@jm3eia.com

Privacy

What data does it collect and use?
You provide us with information when you interact with our products and services, which we store and use securely to improve your shopping experience. Common ways you provide us with information include searching for products or services, completing an order, or contacting us for assistance. Some of the information you may provide includes contact information, delivery information, payment information, or other preferences.
How do you use my data collection?
We use your personal information to provide and improve our services. Some examples include delivering Products, communicating with you about your purchases of products and services, improving and personalizing your experience with the Services, and complying with legal obligations, among others. We also use your personal information to display interest-based advertisements for features, products and services that may be of interest to you. We do not use your personally identifiable information to display interest-based ads. You can learn more in the Interest-Based Advertising Notice. We use cookies to enable our systems to recognize your browser or device, and to provide our services.
How does Jam3eia maintain the security of my data?
We design all of our systems and devices with your privacy in mind, and have invested in ensuring the security of your data in all areas of communication across our business. We maintain physical, electronic and procedural safeguards regarding the collection, storage and disclosure of personal customer information. Our security procedures mean that from time to time we may ask for proof of identity before we disclose personal information to you. Information about our customers is an important part of our business and we are not in the business of selling personal information to others. We may share your personal information with third parties, but only in order to provide the Services or to comply with applicable laws.
1- Ratification of the Agreement
* To be a member of the website of jm3eia.com, first of all, it is required that you fill in the registration form and then agree and undertake to comply with the provisions of the user agreement for jm3eia.com. By filling in and ratifying the registration form getting any services or ordering a meal using this system, the user agrees to be bound by the user agreement of jm3eia.com. * You are responsible for making all arrangements necessary for you to have access to the website. You are also responsible for ensuring that all persons who access the website through your Internet connection are aware of these website terms and that they comply with them. By viewing, using, accessing, browsing, or submitting any content or material on the site, you agree to these Terms of Use as a binding legal agreement between you and jm3eia.com, without limitation or qualification. The term "you" or "You" shall refer to any person or entity, who views, uses, accesses, browses or submits any content or material to the site. If you do not agree to these Terms of Use, then you may not use the site. jm3eia.com reserves the right to modify these Terms of Use at any time without prior notice. You agree that each visit you make to the sites shall be subject to the then-current Terms of Use, and continued use of the site now or following modifications in these Terms of Use confirms that you have read, accepted, and agreed to be bound by such modifications. The terms and conditions apply to jm3eia.com website and its associated applications on iPhone, iPad, Android, and mobile site platforms
2- Description of the Services
jm3eia.com allows its members who ratify the agreement to order from shops online. jm3eia.com provides a way for you to communicate your orders to delivery shops displayed on this website. The purpose of this site is to provide a simple and convenient service to consumers, linking them to shops in their area that offer takeaway food. Interactive menus allow customers to build and submit orders at the click of a button. We have created the website to serve as a food court online market. jm3eia.com is a commercial service for food delivery online. jm3eia.com does not sell or interfere in any way in the production of any food produced at the shops. But what this online market offers to the users is only the ability to search for and find local shops that deliver or make food available to their addresses and enable ordering this food through this website. The shops are obligated to comply with country local laws, rules, regulations, and standards about food preparation, sale, marketing, and safety. However, users need to understand that jm3eia.com does not in any way independently verify the credentials, representations, or products of shops, the ingredients, or the quality of any products, or that a shop complies with applicable laws. Buyers must make themselves comfortable through information provided by shops on the website or as requested by buyers directly from the shops as to the quality and reliability of the shops, as well as their compliance with applicable laws. jm3eia.com does not in any way guarantee the quality of any food or that any food complies with applicable laws and does not guarantee to match the menu displayed on the site of what is provided to the users. In addition, a shop may represent that food preparation is by special standards such as "organic," "macrobiotic" or allergen-specific standards such as "nut-free", "gluten-free", or "lactose-free". However, jm3eia.com does not independently investigate or verify such representations. jm3eia.com shall not be liable or responsible for any food or services offered by shops that are unhealthy, are the cause of injury, that is otherwise unacceptable to buyers or that does not meet the expectation of buyers in any manner. Buyers are solely responsible for verifying the accuracy of delivery addresses, and jm3eia.com shall have no liability or responsibility for any such erroneous addresses. All food preparation and deliveries are the sole responsibility of the shop accepting the order. Please be aware that the shop will do everything it can to meet the delivery time specified, however, delivery times may be affected by factors beyond their control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
3- How to make an order and how it is processed
Once you have selected your order from the menu of your chosen Delivery shop you will be allowed to submit your order by clicking on the “Checkout” button. Please note it is important that you check the information that you enter and correct any errors before clicking on the “Checkout” button since once you click on this input errors cannot be corrected. Upon receipt of your order, jm3eia.com will begin processing your order and we will send a message on the final page that your order has been received and sent successfully to the shop. Where any payment you make is not authorized you will be returned to the previous page on the website and we shall not be obliged to provide the services.
4- Order Cancellation
You have the right to cancel an order up to 5 minutes from placing the order on our website. While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information. An order may be subsequently canceled by a shop after you have received a confirmation that it has been sent to the shop. jm3eia.com and our partner shops reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation. If the Customer is eligible for a refund for a canceled order subject to the provisions of this T&Cs, the order value paid by the customer will be refunded to the customer's jm3eia.com Credit, unless the customer requests otherwise, and in the latter case, the refund will be made only to the original payment method used for making the order. It can take anywhere from 7 - 14 business days (or even up to 30 days for overseas banks) for your refund to be processed and reflected in your bank account, in consideration of the time and procedures required from jm3eia.com and/ or the Credit Card Company and/ or the Bank. The initial validity period of jm3eia.com credit will be 365 days. The Customer will be notified via email when their jm3eia.com credit is nearing expiration according to the expiration periods stipulated under Section “jm3eia.com Credit” in these T&Cs. Furthermore, the customer may extend the validity for subsequent periods of the same length upon his/her request through jm3eia.com’s live chat.
5- Membership system for jm3eia.com
Any member of jm3eia.com has a “user name” and “password” which are determined by the member herself/himself. The "user name" is personal to the member and the same “user name” is not given to two different members. The “password” is only known by the user. The user can change the password at any time. It is solely the responsibility of the user to select and protect the password. jm3eia.com is not liable for any problems, which may arise from the use of passwords. jm3eia.com informs the user about the promotions, which take place in the user’s area and from which the user may benefit, by email. jm3eia.com does not share the user information with third-party companies – the phone number may be shared with the shop that deals with take-out foods, to provide faster and correct delivery. For the user to connect to the services, which require a membership of jm3eia.com, the user must enter the user name and password. This process is called “login” to jm3eia.com. By using this site, you warrant that any personal information provided by you is true, accurate, current, and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the site or by contacting us, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use. You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in the termination of your membership. Members' passwords should be kept confidential at all times, and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership. If you know or suspect that someone knows your password then you should contact us immediately. You may not use the site for any unlawful or unauthorized purpose, including without limitation to: Distributing any unlawful, libelous, abusive, threatening, harmful, obscene or otherwise objectionable material Transmitting material that constitutes a criminal offense, results in civil liability, or otherwise breaches any laws, regulations, or codes of practice. Interfering with any other person's use or enjoyment of the site. Damaging, disabling, or impairing the operation of this site or attempting to gain unauthorized access to this site or to networks connected to it, through hacking, spoofing, or other similar means. We expect a device to hold one customer account only. We may allow service in such cases but we will not allow the use of promotions.
6- Responsibilities of the Member
During the use of the services of jm3eia.com, the member accepts and undertakes: The information in the registration form is correct; in the conditions that this information is required, the member is the only one responsible for any losses that may arise from any misinformation or inadequate information (ex. forgetting the password); and in these cases, his/her membership may be terminated. The member is the sole responsible for all personal ideas, opinions, statements set forth by the member while using the services of jm3eia.com, all the files uploaded to jm3eia.com and the personal information sent, and that in no way jm3eia.com shall be held liable for these files, not to access any services provided in jm3eia.com unauthorized and in any way other that the one identified by jm3eia.com; not to change the software in any way; not to use the software which is identified as being changed; and to indemnify jm3eia.com for all material and moral losses in the event the member does not comply with the aforementioned articles, jm3eia.com shall not be responsible for any damages which may arise from reading of data belonging to any members by any unauthorized people, not to send any messages which are threatening, immoral, racially and contrary to the Laws of Kuwait and international agreements, any correspondences, titles, nicknames posted to the context shall not be contrary to the rules of public morality, good manners and laws, not to harass and/or threaten other users, or any of jm3eia.com live chat personnel, not to act in a way affecting the use of services by other users, not to post, print, distribute, circulate any amoral, inappropriate and unlawful materials and information which may give harm to the names of any people or institutions, not to advertise, sell or offer to sell any products or services, engage in any activities such as survey, competition or chain letter, not to send any information or programs which may give harm to the information or software in the computers of other users All of the records or materials obtained by using the services of jm3eia.com are within the consent of the user; the user shall be responsible for any damages, loss of information, or other losses caused by them in the user’s computer; the user shall not demand any compensation for any losses arising from the use of the service, not to use the services of jm3eia.com.com for any commercial and advertising purposes without obtaining the consent of jm3eia.com jm3eia.com may monitor all systems at any time or continuously. jm3eia.com may use its system for commercial purposes, not to mail any information that is forbidden legally and circulate any emails that do not have the authorization to be sent such as chain mail, malicious software, etc., not to record and misuse any personal information belonging to others, The member himself/herself is responsible for all kinds of acts made under the “username”, The clients must pay the service fee which is notified previously at the time of delivery of products; otherwise the products shall not be delivered to the clients. not to access the site or services using a third-party's account/registration without the express consent of the account holder; not to use the site for illegal purposes; not to commit any acts of infringement on the site or concerning content on the site; not to use the site to engage in commercial activities apart from sanctioned use of jm3eia.com services; not to copy any content, including, but not limited to shop menu content and third-party reviews, for republication in print or online; not to create shop reviews or blog entries for or with any commercial or other purpose or intent that does not in good faith comport with the purpose or spirit of the site; not to attempt to gain unauthorized access to other computer systems from or through the site; not to interfere with another person's use and enjoyment of the site or another entity's use and enjoyment of the site; not to upload or transmit viruses or other harmful, disruptive or destructive files; and/or not to disrupt, interfere with, or otherwise harm or violate the security of the site, or any services, system resources, accounts, passwords, servers, or networks connected to or accessible through the site or affiliated or linked sites (including those of our shop partners). All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the website. If you are a minor, you must have your parent or guardian read and agree to this Agreement before you use the website. Credit or Debit cards used in placing orders through the online payment gateway on the jm3eia.com website or applications must belong to the user. Otherwise, the user must attain legal permission from the card owner to perform the transaction.
7- Visitor material and conduct
Other than personally identifiable information, which is covered under the jm3eia.com Privacy Policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. jm3eia.com will have no obligations concerning such material. jm3eia.com and anyone we designate will be free to copy, disclose, distribute, incorporate, and otherwise use that material and all data, images, sounds, text, and other things embodied in it for any commercial or non-commercial purposes. You are prohibited from posting, uploading, or transmitting to or from this website any material that: - Breaches any applicable local, national, or international law; - Is unlawful or fraudulent. - Amounts to unauthorized advertising; or - Contains viruses or any other harmful programs. You may not misuse the website (including by hacking). Any comments or feedback that you submit through the website must not: - Contain any defamatory, obscene, or offensive material; - Promote violence or discrimination; - Infringe the intellectual property rights of another person; - Breach any legal duty owed to a third party (such as a duty of confidence); - Promote illegal activity or invade another’s privacy; - Give the impression that they originate from us; or - Be used to impersonate another person or to misrepresent your affiliation with another person. The prohibited acts listed in the above paragraphs are non-exhaustive. You will pay jm3eia.com for all costs and damages that it incurs as a result of your breaching any of these restrictions. jm3eia.com will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of anyone posting any material in breach of the above paragraph.
8- Prohibited Activities
- You may not access or use the website for any other purpose other than that for which jm3eia.com makes it available. The website is for the personal use of users only and may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by jm3eia.com. In case of any prohibited activities committed by the user, the company has the right to suspend, block, or terminate the user's membership and prevent his access to the service. Prohibited activities include but are not limited to the following: - Criminal or tortuous activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, copyright infringement, patent infringement, or theft of trade secrets; - Advertising to, or solicitation of, any user to buy or sell any products or services, unless authorized by jm3eia.com; - Systematic retrieval of data or other content from the website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from jm3eia.com; - Making any unauthorized use of the jm3eia.com services, including collecting usernames and/or email addresses of users by electronic or other means to send unsolicited emails; - Engaging in unauthorized framing of or linking to the website; - Transmitting chain letters or junk email to other users; - Using any information obtained from the website to contact, advertise to, solicit, or sell to any user without their prior explicit consent; - Engaging in any automated use of the system, such as using scripts to add friends or send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools; - Interfering with, disrupting, or creating an undue burden on the website or the networks or services connected to the website; - Attempting to impersonate another user or person; - Using the username of another user; - Selling or otherwise transferring your profile; - Using any information obtained from the website to harass, abuse, or harm another person; - Using the jm3eia.com service as part of any effort to compete with jm3eia.com or to provide services as a service office; - Deciphering, decompiling, disassembling, or reverse engineering any of the software comprising or in any way making up a part of the website; - Attempting to bypass any measures of the website designed to prevent or restrict access to the website, or any portion of the website; - Harassing, annoying, intimidating, or threatening jm3eia.com company through any medium of communication or to any of its employees or agents engaged in providing any part of jm3eia.com Company services to you; - Displaying an advertisement, or accepting payment or anything of value from a third person in exchange for your performing any commercial activity on or through the website on behalf of that person, such as posting blogs or bulletins with a commercial purpose; - Deleting the copyright or other proprietary rights notice from any Contribution or jm3eia.com Content; and - Using the website in a manner inconsistent with any applicable laws and regulations. - Any other suspected malicious activities on the jm3eia.com website or applications.
9- Authority of jm3eia.com
jm3eia.com may temporarily suspend or completely cease the system operation at any time. jm3eia.com shall not have any responsibilities against the members of jm3eia.com or any third parties due to the temporary suspension or complete cessation of the system operation. The user name and password shall be displayed and approved after the filling of the application parts to be submitted to the clients by jm3eia.com. jm3eia.com may prevent its clients who have filled in all parts or have connected although they have passwords from having a new password or from using their passwords for an indefinite period if it is deemed necessary by jm3eia.com. jm3eia.com does not warrant that its services shall be provided on time securely and completely, the results obtained from the services shall be correct and reliable, and that the service quality shall meet the expectations. jm3eia.com has the right to back up and delete all or some of the files, and messages which are provided by the members during the use of services for some periods deemed suitable by jm3eia.com. jm3eia.com shall not be held responsible for back-up and delete processes. jm3eia.com has the ownership and copyrights arising from the ownership of the information, documents, software, designs, graphics, etc. which are produced by itself and/or bought from outside. The sales of jm3eia.com are limited to the current availability of menus of the firms provided in jm3eia.com. jm3eia.com is not responsible for any item ordered and not delivered by the shop due to unavailability. jm3eia.com has the right to post any information, documents, software, designs, graphics, etc. (such as messages, poets, reports/news, and files posted to the bulletin board) which are member generated and uploaded to the system by the members and/or to transmit them to another place within the site deemed as appropriate by jm3eia.com. This information is probably copied and/or posted by other users. In such cases, the users shall not demand any royalty from jm3eia.com The obligation to change the information about the price and product specifications, that are provided to sell on jm3eia.com, belongs to the companies that have cyber shops on jm3eia.com. In the event of any misinformation relating to the price and specifications of products, jm3eia.com may correct this mistake by canceling the order. jm3eia.com may provide a transition for a member to other websites. In this case, the member agrees that jm3eia.com shall not be responsible for the context of the websites, which the member may access through its site. jm3eia.com may make any changes in the implementation of this agreement, and amend the existing articles or add new articles to comply with any technical necessities and legislation which shall come into being in the future. jm3eia.com may change in time the services for which any membership is not required to a form, which requires membership. jm3eia.com may provide additional services, change some of the services partially or completely, or transform into a paid service. This site may be unavailable at certain times to allow for maintenance and upgrades. Although we will endeavor to notify customers in advance of any service unavailability, this cannot be guaranteed and we reserve the right to alter or withdraw the service at any time.
10- Guidelines for Reviews
Reviews are approved based on the following criteria: RELEVANCY Reviewers must have had an experience with the shop firsthand. ACCEPTABLE CONTENT jm3eia.com is not obligated to approve reviews on the site. A subset of the potential reasons for rejection are: Offensive Language: Profanity, abusive, racist, and hateful language is not tolerated in our interactive sections. Irrelevant or nonindicative content. Discrimination is based on the grounds of religion, race, gender, national origin, age, marital status, or disability. References to illegal activity or uncorrelated references to society’s traditions and values. Conflicts of interest: Competing shops are not allowed to post negative reviews. Violation of this might result in permanent removal from our Platform. Allegations of health code violations. Outdated and obsolete information. NOT ENDORSED Reviews are not endorsed by jm3eia.com and do not represent the views of jm3eia.com, our parent companies, or our subsidiaries. jm3eia.com does not assume liability for any review or any claims, liabilities, or losses resulting from any use of our Platform, or information on our Platform. OWNED BY jm3eia.com Reviews are owned by jm3eia.com exclusively in perpetuity. We have the right to reproduce, modify, translate, transmit, and/or distribute all materials relating to reviews. jm3eia.com is under no obligation to pay the author or anyone else for their reviews.
11- Termination of Agreement
jm3eia.com may terminate the relationship arising from these Terms unilaterally at any time.
12- Restrictions for Non-Personal and Non-Commercial Use
You agree that the consequences of commercial use or re-publication of content or information of jm3eia.com may lead to serious and incalculable monetary compensation that may not be a sufficient or appropriate remedy and that jm3eia.com will be entitled to temporary and permanent injunctive relief to prohibit such use.
13- Product Delivery
During any product delivery made by shops, if the user is not available at the address specified in the system, the products ordered by the user shall not be delivered to anywhere else. Within the framework of such a case, the member must accept all legal responsibilities arising from ordering a meal to an address where he/she does not exist.
14- Product Return
The return policy shall be the policy of each shop. jm3eia.com does not undertake any responsibility for the disputes, which may arise from terms of product return belonging to the shops.
15- Payment Methods
-Customers can choose between different payment methods provided on the platforms, which are currently the following: Cash on Delivery, local debit cards, Apple Pay (currently in Kuwait), Visa Checkout, and credit cards. jm3eia.com reserves the right to provide other payment methods or to no longer offer certain payment methods. -Customer bindingly chooses the payment method when placing the respective order, provided that the customer chooses an online payment method, the payment will be processed by an external online payment provider cooperating with jm3eia.com. -Card data will be stored for future orders by the external online payment providers, on the condition that the customer has given consent to the storage and future usage. -Customer is obliged to ensure sufficient cover of the respective account or, when using a credit card, to use the credit card only within the card transaction limit. Customer has to refrain from causing unauthorized debit charge backs.
16- Customer Satisfaction Policy
jm3eia.com takes user satisfaction very seriously. In the events of problems with your food order, please contact jm3eia.com through our live chat and we will assist you. In the events where you have already been billed by jm3eia.com, jm3eia.com will issue full or partial refunds in the following cases: i) if you did not receive your order or received an incorrect order, you may be issued a full refund; ii) if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction. In the event that the Customer is eligible for a refund for a cancelled order subject to the provisions of this T&Cs, the order value paid by the customer will be refunded to the customer's jm3eia.com Credit, unless the customer requests otherwise, and in the latter case, the refund will be made only to the original payment method used for making the order. It can take anywhere from 7 - 14 business days (or even up to 30 days for overseas banks) for your refund to be processed and reflected in your bank account, in consideration of the time and procedures required from jm3eia.com and/ or the Credit Card Company and/ or the Bank. The Customer will be notified via email when their jm3eia.com credit is nearing expiration, according the expiration periods stipulated under Section “jm3eia.com Credit” in these T&Cs. Furthermore, the customer may extend the validity for subsequent periods of the same length upon his/her request through jm3eia.com’s live chat.
17- Price and Payment
Once your order has been accepted, this represents an agreement between you the user and the shop. The shop has sole responsibility for this order. Cash payments are made directly to the shop upon delivery to fulfill the order. If you have chosen to pay with a credit or debit card on the Platform then the transaction is processed by jm3eia.com as an agent of the shop. Delivery charges are calculated per order and based on the policy of the individual shop. Any delivery charges or any other fees will be displayed clearly in your Order Summary. Debit / Credit Cards: Please read the following terms of use and disclaimers carefully before using Debit / Credit Cards, whenever it is available: The user is liable to pay by cash upon delivery any extra charges the shop might charge as a result of the "Special Request" or the "General Request" placed by the user. You may cancel the order if the delivery time exceeded the shop delivery promise time; your paid amount will be refunded back to your account. The user order cancellation is limited to a maximum time of 5 minutes from the time of placing the order. The customer refund procedure might take 7-14 business days to be initiated by jm3eia.com, however, the time needed to process it on the Debit /Credit Cards bank payment gateway largely depends on the operations of the Bank. The customer has to follow on with the bank in case of any delay in crediting back the customer’s account with the amount previously paid by the user. We will send an email to the user that contains a printout of the refund advice printed from Debit / Credit Cards bank payment gateway as a reference in case the customer wants to revise the bank. Users using the Debit / Credit Cards facility are requested to be available on their respective contact numbers. The user would be reimbursed by the shop in case the shop faced the inconvenience of a missing item (Reimbursement is applicable only for the missing item and is subject to the shop's reimbursement policy). Credit or Debit cards used in placing orders through the online payment gateway on the Platform must belong to the user. Otherwise, the user must attain legal permission from the card owner to perform the transaction. The user is entirely liable for placing an order using the Debit / Credit Card facility after carefully reading all the terms & conditions.
18- Validity of jm3eia.com Records
In the disputes that may arise about their Terms, the member agrees, states, and warrants that any bookkeeping entry, microfilm, microfiche and computer records constitute valid, binding, absolute, and exclusive evidence; this article has the characteristics of an evidential contract, and that the member waives in advance all kinds of objections to the specified jm3eia.com records and the right to tender an oath about the fact that these records are kept in due form.
19- Governing Law & Competent Jurisdiction
These Website Terms shall be governed by and construed by the law. Disputes arising in connection with these Website Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the courts.
20- Enforcement
If any part of these Terms is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any of the remaining provisions of these Terms. No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.
21- License
jm3eia.com grants you permission (which may be revoked at any time for any reason or no reason) to view the site and to download, email, share via social networking, or print individual pages from the site by these Terms of Use and solely for your own personal, non-commercial use, provided you do not remove any trademark, copyright or other notice contained on such pages. No other use is permitted. *You may not, for example, incorporate the information, content, or other material in any database, compilation, archive, or cache. You may not modify, copy, distribute, re-publish, transmit, display, perform, reproduce, publish, reuse, resell, license, create derivative works from, transfer, or sell any information, content, material, software, products or services obtained from the site, except as specifically noted above. Except as specifically authorized by jm3eia.com, you may not deep-link to the site for any purpose or access the site manually or with any robot, spider, web crawler, extraction software, automated process, or device to scrape, copy, or monitor any portion of the site or any information, content, or material on the site. jm3eia.com reserves all of its statutory and common law rights against any person or entity who violates this paragraph. You may not link or frame to any pages of the site or any content contained therein, whether in whole or in part, without prior written consent from jm3eia.com. You may become a "fan" of the site or share links to the site via social networking technology references on the site. Any rights not expressly granted herein are reserved.
22- Intellectual Property Rights
The content on the website ("jm3eia.com Content") and the trademarks, service marks, and logos contained therein ("Marks") are owned by or licensed to jm3eia.com and are subject to copyright and other intellectual property rights under the state of Kuwait and international conventions. jm3eia.com Content, includes, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics. All jm3eia.com graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks, common law trademarks, or trade dress of jm3eia.com in Kuwait and/or other countries. jm3eia.com's trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of jm3eia.com. jm3eia.com Content on the website is provided to you "AS IS" for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Systematic retrieval of data or other content from the website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from jm3eia.com is prohibited. Provided that you are eligible to use the website, you are granted a limited license to access and use the website and the jm3eia.com content and to download or print a copy of any portion of the jm3eia.com content to which you have properly gained access solely for your personal, non-commercial use. jm3eia.com reserves all rights not expressly granted to you in and to the website and jm3eia.com Content and Marks. If you download or print a copy of the jm3eia.com content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with the security-related features of the website or features that prevent or restrict the use or copying of any jm3eia.com content or enforce limitations on use of the website or the jm3eia.com content therein.
23- Contribution License
By posting contributions to any part of the website, you automatically grant, and you represent and warrant that you have the right to grant, to jm3eia.com an irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to use, copy, publicly perform, display, reformat, translate, excerpt (in whole or in part) and distribute such contributions for any purpose, commercial, advertising, or otherwise, on or in connection with the website or the promotion thereof, to prepare derivative works of, or incorporate into other works, such contributions, and to grant and authorize sub-licenses of the foregoing. jm3eia.com has the right, in our sole and absolute discretion, to (i) edit, redact or otherwise change any contributions, (ii) re-categorize any contributions to place them in more appropriate locations or (iii) pre-screen or delete any contributions that are determined to be inappropriate or otherwise in violation of this Agreement.
24- Limitation of Liability
To the extent permitted by law, jm3eia.com provides this site and content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of this site, or that it will be timely or error-free, that defects will be corrected, or that the site or server that makes it available are free of viruses or other harmful components. Subject to the previous paragraph, neither jm3eia.com nor jm3eia.com directors, officers, agents, employees or contractors shall have any liability for any direct, indirect, special, or consequential losses or damages (including without limitation, damages for loss of business or loss of profits), arising in contract, tort or otherwise from the use or inability to use this site. Nothing in these terms shall exclude or limits liability for death or personal injury resulting from our negligence or that of our agents or employees.
25- Indemnity
You agree to indemnify and hold jm3eia.com, its parents, subsidiaries and affiliates, agents, officers, directors, or other employees harmless from any claim, demand, or damage (whether direct, indirect, or consequential), including reasonable attorneys' fees, made by anyone in connection with your use of the site, with your submissions, with any alleged infringement of intellectual property or other right of any person or entity relating to the site, your violation of these Terms of Use, and any other acts or omissions relating to the site.
26- Disclaimer
THE INFORMATION, CONTENT, PRODUCTS, SERVICES, AND MATERIALS AVAILABLE THROUGH THE SITE (WHETHER PROVIDED BY jm3eia.com, YOU, OTHER USERS OR OTHER AFFILIATES/THIRD PARTIES), INCLUDING WITHOUT LIMITATION, FOOD/BEVERAGE ORDERS, SUBMISSIONS, TEXT, PHOTOS, GRAPHICS, AUDIO FILES, VIDEO, AND LINKS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, jm3eia.com DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.